Privacy Notice

This notice is effective from 15 July 2022, and supersedes all previous privacy notices issued by us.

Hayes Parsons Limited (trading as Combined Market Traders Insurance Association and CMTIA) of Beacon Tower, Colston Street, Bristol, BS1 4XE is an independent insurance broker, authorised and regulated by the Financial Conduct Authority (FCA) to transact general insurance business. Our Data Protection champion is Ashleigh Tristram, contactable at the address shown or by e-mail; [email protected] or telephone 0117 929 9381.

This privacy notice explains how we protect and manage any personal information you share with us and that we hold about you in the normal course of us advising, arranging and administering your insurance.

We use your personal information for the legal basis of processing necessary for entering into an insurance contract, or to provide you with a quotation prior to entering into an insurance contract as administered by us.

We will keep your information confidential, but may share this with certain third parties including; your insurer AXA Insurance UK plc, or to comply with any legal or regulatory issues or disclosures. We may also share your information with service providers who manage our information recording, protection and security.

We do not pass your personal information on to any third party for marketing purposes.

We do not directly transfer your personal information outside of the European Economic Area (EEA).

However, some of the third parties we use including AXA Insurance UK plc or service providers may transfer your personal information outside of the EEA, but only to countries recognised as providing adequate legal protection and where information will be held securely.

We will keep your personal information in line with the length of time we need to manage and administer your insurance and to meet any legal, statutory and regulatory obligations.

The General Data Protection Regulation (GDPR) grants you, the data subject, the right to access particular personal data we hold about you. We will respond promptly to any future requests and provide you with details of the personal data we hold about you within a month and free of charge.

Your rights include the; right to be informed, the right of access, the right to rectification, the right to erasure, the right to restriction of processing, the right to data portability and the right to object. We do not carry out any automated processing which may lead to automated decision making.

You may also withdraw any consent previously provided to us at any time in the future.

If you have any complaint regarding the use of your personal information then please contact our Data Protection champion as detailed. If your complaint is not resolved to your satisfaction, you may also make a complaint to the supervisory authority, the Information Commissioner’s Office (ICO). You can contact the ICO on 0303 123 1113.